We are excited to announce that we have expanded our Salesforce practice to include implementation and support services for Salesforce Work.com, CPQ and Field Service Lightning.
We joined the Salesforce Partner Programme at the end of 2019, after taking on and growing the existing practice from our parent company, NIIT Technologies. Following this transition, we secured Salesforce gold consulting partner status and are continuously investing in growing the team and enhancing our capabilities.
This move into the Salesforce space was a natural next step for us, as we already have an established relationship with Salesforce’s recent acquisition, MuleSoft. Our 8-year-long experience in API-led connectivity, including many Salesforce integrations, gives us a unique advantage, as integration is key to enable Salesforce to be the ‘single source of truth’ for organisations.
On the latest expansion of our Salesforce practice, Stephen Terry our VP Sales, Head of Salesforce Practice UK/EU commented, “With Salesforce and MuleSoft, WHISHWORKS is uniquely positioned to enable companies achieve a true 360 view of their data and optimise not only their customers’ experience but also their entire operation. We are continuously strengthening our Salesforce capability with our customers in mind, wherever they are. The recent additions of Salesforce CPQ, Field Service Lightning and Work.com are set to replace a lot of manual processes and complex customisations, while opening up opportunities for improved customer and employee engagement”.
As we continue to grow as a Salesforce consulting partner, our focus is on specific industries to leverage our extensive experience and capabilities, and to ensure fit-for-purpose solutions and accelerated time-to-value for our customers. Within these industries, we have developed cross-cloud expertise, each cloud and solution supported by certified specialists, enabled by domain-specific accelerators and governed by our dedicated Salesforce Centre of Excellence.
- Salesforce Work.com is a set of essential solutions to help businesses reopen safely as they adjust their policies and procedures during the COVID-19 crisis and beyond.
- Salesforce CPQ is a sales tool for companies to quickly and accurately generate quotes for orders.
- Salesforce Field Service Lightning improves first-visit resolution with a complete field service solution for dispatchers, mobile workers, and managers.
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