Introduction

In the past decade, globalisation and increased competition both in physical and digital trade, have put warehouse management at the heart of supply chain management for any business that trades from raw materials to finished goods. 

From what was once a place to simply store goods, warehouse management has become an integral part of business initiatives to increase cost efficiencies, improve agility and compete in both the physical and the digital world, with economic and service benefits for the business and its customers.

As such, Warehouse Management Systems (WMS) are today considered one of the key applications within a business, sitting between front end (eg e-Commerce platforms and POS systems), back end (eg ERP and Databases) and 3rd party systems (eg supply chain partners) to optimise and streamline the flow of products and data, and ensure that the right products are available at the right place in the right time.

To achieve such high levels of streamlined operation, given the number of legacy and proprietary systems and applications that exist within most businesses, can be challenging. It requires increased collaboration and integration between various applications to allow for the seamless exchange of information that will enable better decision making, greater agility and ultimately enhanced customer experiences and profitability. 

This white paper provides a high-level view of what is required to create a streamlined, fully integrated application landscape, following an API-led connectivity approach.