Blogs
Trends in Customer Loyalty Programmes
Done well, modern customer loyalty programmes can drive repeat sales, increase positive word-of-mouth, and help build brand loyalty.
LEARN, CONNECT AND GET INSPIRED BY OUR EXPERTS, CUSTOMERS AND PARTNERS
At WHISHWORKS, we have spent countless hours refining our specialised knowledge and skills in Salesforce, MuleSoft and Data & Analytics. Discover our latest insights and best practices, and find out how we’ve helped businesses like yours to achieve their goals.
Blogs
Gaining a competitive edge in retail with Machine Learning
Undeniably, retail has been one of the industries that have been impacted the most from the coronavirus pandemic. Today, the retail landscape is faced with changing consumer behaviours favouring online […]
Blogs
How to “crisis-proof” your online business
The global impact of COVID-19 on businesses is unprecedented. With lockdown measures stopping all foot traffic to traditional ‘brick and mortar’ stores, both B2C and B2B organisations must look to […]
Blogs
WHISHWORKS steps up innovation for Clarks
WHISHWORKS, a MuleSoft® strategic partner and Big Data specialist, is pleased to announce that it has been selected by international shoe manufacturer and retailer Clarks, to help optimise supply chain […]
Blogs
Machine Learning in Sentiment Analysis
According a recent McKinsey study, after a positive customer experience, more than 85% of customers purchased more. After a negative experience, more than 70% purchased less. Companies have been using […]
Blogs
It is the season to integrate
WHISHWORKS’ Sreekanth Cherukuri discusses why integration is the secret ingredient to retail success in the crucial pre-Christmas period with Retail Technology The annual pre-Christmas shopping season can bring huge sales uplifts […]
Blogs
Modern Customers Require Effective Systems Integration
WHISHWORKS’ Edward Davies discusses with Retail Tech News how systems integration can help retailers tackle data problems head-on, as well as the challenges of effective data analytics. The effectiveness of a […]
Blogs
Fat Face Enhances Customer Experience with API-Led Connectivity
Fashion retailer Fat Face partners with WHISHWORKS and implements MuleSoft’s Anypoint Platform to power omnichannel customer experiences.
Blogs
Why Retailers should invest in Warehouse Management integration
An API-led approach to integration will provide retail organisations with the innovation, functionality, and versatility they need to grow and thrive.
Blogs
5 + 1 must have technologies for eCommerce success
eCommerce is led by technology & entrepreneurs. Presenting 6 technologies that have become ‘best practice’ in the retail world.
Blogs
Why should Retailers care about Systems Integration
APIs are the modern age solution to help retailers bring together siloed systems and applications whilst streamlining their multi-channel interactions.
Blogs
Why integration is critical for Retailers
The move to online shopping means that integration is critical to how retailers showcase products and sell through multiple channels.