Part of Europe’s largest optical retail group GrandVision, Vision Express has more than 390 stores nationwide and continues to maintain its position as one of the leading and most trusted opticians in the UK and Ireland. In Europe Vision Express continues to strengthen its position through sister eye care brands Grand Optical, Solaris and Generale D’Optique. WHISHWORKS was hired to develop a real-time diary system. At the beginning of the project, all customer and stock records were manually recorded, but customers wanted a seamless booking experience through their existing web channel, and an API-led ability to diary management. The MuleSoft platform developed by WHISHWORKS not only enabled this, but also allowed customers to be directed to nearest store.
Salesforce FSC-Customer and Prospect Data
Our new Salesforce Financial Services Cloud article discusses the ingestion of data into your org and the hydration of the platform.