Starzplay is a leading entertainment content provider, who offered a range of payment options to their customer base, including Direct Carrier Billing. DCB was considered to be critical to business success, due to the flexibility, and ease of access and targeting new customers it afforded the company.
Despite this, the process for on-boarding new carriers was expensive and time-consuming for the business, with the average time to fully integrate a new carrier being nearly three months.
WHISHWORKS built a framework using MuleSoft’s Anypoint platform which acted as a foundation to carrier integration. Using an AGILE methodology, common components of the integration process were identified, designed and developed, with the long-term goal being a significant reduction in the time and cost required to on-board new carriers.
2 more clouds in our pocket!
WHISHWORKS is an accredited partner for two more Salesforce clouds, Health Cloud and Financial Services Cloud.