The Rail Delivery Group (RDG) brings together the companies that run Britain’s railway into a single team with one goal – to deliver a better railway for everyone. RDG’s existing reservations system was becoming legacy and was not able to support the modern requirements of RDG and its ecosystem including customers and train operating companies.
RDG procured a new reservations system and engaged WHISHWORKS to implement Anypoint Platform and seamlessly connect the new reservations system with other RDG core systems and train operating companies, allowing for more flexibility, scalability and innovation.
CRM for Citizen Relationship Management
While the times have been changing for a while, current events have accelerated the need for public agencies to adapt to a changing world.