Ericsson provides information and communication technology infrastructures to global telecommunications and ISPs (Internet Service Providers).
Ericsson needed to improve authorisation and authentication security across the customer teams using the company’s IT infrastructure to extract their own customer’s data for usage analytics, auditing and customer service monitoring.
WHISHWORKS worked as a Big Data security advisor to Ericsson, implementing secure Kerberos and MapR encryption layers across all Ericsson clusters. Ericsson now have strict authorisation, authentication and data governance controls across all their operations
Salesforce FSC-Customer and Prospect Data
Our new Salesforce Financial Services Cloud article discusses the ingestion of data into your org and the hydration of the platform.