Costa Coffee is the largest coffeehouse company in the UK and the second largest coffeehouse chain in the world. Costa Coffee has over 3,400 stores across 31 countries and more than 6,000 Costa Express vending facilities.
To support its impressive growth, Costa Coffee embarked on a digital transformation journey with top priorities to replace their legacy loyalty platform and POS system and introduce Click & Collect through their website and mobile application.
WHISHWORKS was engaged to help Costa Coffee meet these goals and implemented an API-led architecture with MuleSoft’s Anypoint Platform to replace existing point-to-point connections and integrate the new front-end systems with a future-proof, scalable solution.
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