Big Bus Tours

  • Written By WHISHWORKS
  • 05/08/2020

Big Bus Tours is the largest operator of open-top sightseeing tours in the world, providing sightseeing tours in 19 cities across three continents.
Big Bus wanted to expand their business globally and enable their online trade partners (OTP) with master data from their backend systems including products, prices, ticket issuance and QR Code validation. Apart from this, Big Bus also wanted to optimise the ticket acceptance process and further improve the experience of customers visiting specific sights.
WHISHWORKS implemented a cloud based API-Led connectivity solution through MuleSoft’s Cloudhub and successfully integrated Big Bus’ back-end POS system (ECR) to expose generic trade APIs and allow online trade partners to book tickets online, check availability etc. These APIs are further customised to integrate with selected sights’ APIs and accelerate the ticketing process for trade partners and customers alike.

Latest Insights

Principality digital transformation
Case Studies

Principality Building Society

With Anypoint Platform and WHISHWORKS’ integration expertise, Principality accelerated its digital transformation initiatives.

Digital transformation trends 2021
Blogs

Digital transformation trends to look out for in 2021

The novel coronavirus has acted as a catalyst for digital transformation over the past year. These are the key trends we see going into 2021.

Azure security best practices
Blogs

Security best practices in Microsoft Azure

Security best practices in Microsoft Azure ensure your infrastructure is resilient while safeguarding user access and protecting customer data.