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At WHISHWORKS, we have spent countless hours refining our specialised knowledge and skills in Salesforce, MuleSoft and Data & Analytics. Discover our latest insights and best practices, and find out how we’ve helped businesses like yours to achieve their goals.
Salesforce CRM for the public sector
Blogs

CRM for Citizen Relationship Management

While the times have been changing for a while, current events have accelerated the need for public agencies to adapt to a changing world.

Health Cloud & Financial Services Cloud Accreditation
Blogs

2 more clouds in our pocket!

WHISHWORKS is an accredited partner for two more Salesforce clouds, Health Cloud and Financial Services Cloud.

Blogs

Benefits of using SharePoint with Salesforce (and how to do it)

Salesforce is a cloud-based powerful CRM that enables companies to optimise entire business processes like Sales, Service, Marketing and more. Salesforce has a lot of advanced and robust features, but […]

Blogs

Adopting a test-driven development approach in Salesforce

A test-driven approach to development in Salesforce will ensure that the user story is full-proof and does not miss any points.

Blogs

Work.com – the latest addition to our Salesforce toolkit!

We are excited to announce that we have expanded our Salesforce practice to include implementation and support services for Salesforce Work.com, CPQ and Field Service Lightning. We joined the Salesforce […]

Blogs

How to migrate legacy data to Salesforce CPQ

In this blog we focus on the steps you need to follow in order to migrate your data from legacy systems to Salesforce CPQ.

Blogs

Salesforce Field Service Lightning for optimised field operations

With Salesforce Field Service Lightning, customer satisfaction improves and costs related to repeat visits are significantly reduced.

Blogs

Optimising cargo claims management with Salesforce

With Salesforce, carriers and Insurers manage their cargo claims faster and with more accuracy, by automating the entire process.

Blogs

Getting on the right path with your Salesforce CRM

In this blog, we look at the common challenges facing Salesforce users, and how they can get the most out of the platform.

Blogs

Our top 4 highlights from Dreamforce To You

Here are the main drivers that according to Salesforce will shape customer oriented companies and customer experiences in 2020.