According a recent McKinsey study, after a positive customer experience, more than 85% of customers purchased more. After a negative experience, more than 70% purchased less.
WHISHWORKS' Edward Davies discusses with Retail Tech News how systems integration can help retailers tackle data problems head-on, as well as the challenges of effective data analytics.
WHISHWORKS is pleased to announce that Fat Face, a leading lifestyle clothing and accessories retailer, has successfully implemented and deployed MuleSoft’s Anypoint PlatformTM. With Anypoint Platform and WHISHWORKS’ integration expertise, Fat [...]
The uptake of digital as a key sales channel (be it through mobile apps or ecommerce sites) has made effective inventory management and logistics an increasingly complex challenge for many retail organisations. Market uncertainty, seasonality and [...]
The way people shop is changing. Today the average consumer uses at least 2 to 3 channels when it comes to shopping. This shift towards multiple channels has created many opportunities for retailers but also many headaches, especially for those [...]
WHISHWORKS enjoys an increased footprint within retail working with some of the most innovative high street brands in the UK.