As we enter 2020, we move further into the customer experience driven era. Flexible and scalable CRM systems have never been more critical to business growth. In this blog, we look at the common challenges facing Salesforce users, and how they [...]
Following on from my last article, this post will explore how MuleSoft users can ensure their C4E (Centre for Enablement) is implemented successfully by using the CMMI (Capability Maturity Model Integration) framework.
Today, companies have a much better understanding of Big Data and how Big Data technologies can benefit their operation across different areas. In fact, according to our latest survey, in 2019 the number of business areas companies expect to [...]
Continuous developments in Business Intelligence is critical for allowing companies to stay ahead of competition. The latest approach to BI is predictive analytics. Predictive Analytics enables organisations to forecast future events, analyse [...]
WHISHWORKS' Edward Davies discusses with Retail Tech News how systems integration can help retailers tackle data problems head-on, as well as the challenges of effective data analytics.
Ongoing developments in Business Intelligence and Data Science systems are making it important for organisations to understand the differences and the value they can produce for the enterprise. Focus, Process, Transformation and Ownership are [...]