Big Data Managed Services

We make data work for you

Designed to give you the responsiveness and flexibility you need to turn data into actionable insights, our comprehensive managed services model lets you focus on your business strategy instead of worry about the technology infrastructure supporting it.

Managed Services allow organisations to delegate and transform their business and technical functions for improved operations and faster ROI.

Our Managed Services  model is an all-inclusive offering that enables our customers to realise their Big Data strategy, leveraging WHISHWORKS' expert knowledge and skills accompanied by a reliable, SLA-driven service delivery approach:

  • Access to a multidisciplinary set of skills
  • Faster return on investment
  • Proactive management of technology (issues resolution, updates etc)
  • Governance and best practice from our Big Data Centre of Excellence
WHISHWORKS Managed Services

Our Big Data Managed Services

Core Platform Support

  • Cluster monitoring & health checks
  • Patching & minor upgrades
  • User access management
  • Performance tuning & optimisation
  • Incident resolution & root-cause analysis
  • Cluster support ensuring high availability
  • Hadoop Jobs monitoring, application enhancements and on-going application support

Project Delivery

  • Platform-to-Business alignment
  • Platform transition & change
  • Platform modernisation
  • Platform component standardisation
  • E2E data pipelines transformation
  • Data analysis and assessment
  • Data integration & architecture
  • Data engineering
  • Integration with existing Enterprise Data Warehouse & Data Sources

DevOps-as-a-Service

  • Platform automation
  • Continuous integration
  • Continuous release & deployment

Service Improvements

  • Continuous monitoring
  • SLA improvements
  • Regular analysis & reporting

50

+

Global
Implementations

40000

+

Implementation

Hours

300

+

Clusters Built

50

+

Big Data

Certifications

70

+

Hadoop & Partner
Components Experience

AIMIA

Big Data | Hortonworks AWS | Loyalty Analytics

AIMIA is a loyalty analytics company which provides various loyalty management programs to its clients. WHISHWORKS integrated their in-house and third party systems using dynamic scaling, to help them handle their growing data load and analyse point-of-sale data.

View Case Study

Payment Processor

Data Lake | Hortonworks | Event Search

The customer are a leading payments processing services provider. WHISHWORKS helped them implement an enterprise-wide data lake, improve their data analytics and optimisation capabilities, and build solutions to cater for integrated payments.

View Case Study

Our Big Data Partners


For the best in security, reliability, real-time performance, and reporting for open data platforms and applications, our Big Data partners are the power behind the world’s data economy.

Hortonworks
MapR Technologies
cloudera
databricks
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Mulesoft
Hortonworks
MapR Technologies
Qlik
Cloudera
Databricks