LEARN, CONNECT AND GET INSPIRED BY OUR EXPERTS, CUSTOMERS AND PARTNERS

At WHISHWORKS, we have spent countless hours refining our specialised knowledge and skills in Salesforce, MuleSoft and Data & Analytics. Discover our latest insights and best practices, and find out how we’ve helped businesses like yours to achieve their goals.
Salesforce Loyalty Management
Blogs

Trends in Customer Loyalty Programmes

Done well, modern customer loyalty programmes can drive repeat sales, increase positive word-of-mouth, and help build brand loyalty.

MuleSoft Partner of the Year
Blogs

WHISHWORKS named UK Partner of the Year 2021 by MuleSoft

WHISHWORKS receives its sixth partner award from MuleSoft

Journey to the event driven kafka
Blogs

Journey to the event-driven business with Kafka

This blog is on why event streaming has become so important for business success and what it takes to become an event-driven organisation with Confluent and Kafka.

Blogs

Salesforce Field Service Lightning for optimised field operations

With Salesforce Field Service Lightning, customer satisfaction improves and costs related to repeat visits are significantly reduced.

Blogs

Our plan for business continuity

Due to the recent restrictions on workplace and travel, business as usual (BAU) processes have changed, and many are concerned about ensuring business continuity in this uncertain time. At WHISHWORKS, […]

Blogs

Optimising cargo claims management with Salesforce

With Salesforce, carriers and Insurers manage their cargo claims faster and with more accuracy, by automating the entire process.

Blogs

Our top 4 highlights from Dreamforce To You

Here are the main drivers that according to Salesforce will shape customer oriented companies and customer experiences in 2020.

Blogs

Transforming the aviation world

Data-driven technologies enable airlines and airports provide world class customer experience through Innovation, Digitalisation & Transformation

Blogs

Machine Learning in Sentiment Analysis

According a recent McKinsey study, after a positive customer experience, more than 85% of customers purchased more. After a negative experience, more than 70% purchased less. Companies have been using […]

Blogs

What is an API and how does it enable Connectivity?

API is a programming-based software interface that acts like a bridge between two or more applications and/or systems, enabling them to seamlessly communicate with each other.

Blogs

Fat Face Enhances Customer Experience with API-Led Connectivity

Fashion retailer Fat Face partners with WHISHWORKS and implements MuleSoft’s Anypoint Platform to power omnichannel customer experiences.

Blogs

SUEZ paves the way for a Circular Economy

WHISHWORKS helps SUEZ create a fully integrated ecosystem with MuleSoft’s Anypoint Platform.